Get Help

Contact Rendr's support teams for delivery, account, and technical queries
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If you can’t find what you’re looking for elsewhere in the Help Centre, our teams are here to help. To get the fastest response, reach out to the team below that best matches your query.

Missing, delayed, or damaged orders; delivery status; returns and refunds.

Before reaching out, check whether your question is already answered in the Delivery Dashboard guides or the Merchant Onboarding & Enablement section — many common questions are covered there.

For an order that’s in progress and needs urgent attention, phone is the fastest way to reach our Delivery Experience Team. For everything else, email lets us route your query to the right team with full context.