Get Help
Contact Rendr's support teams for delivery, account, and technical queries
Before reaching out, check whether your question is already answered in:
- Delivery Dashboard guides
- Help Centre directory
- Our Ask AI feature
If you can’t find what you’re looking for elsewhere in the Help Centre, our teams are here to help. To get the fastest response, reach out to the team below that best matches your query.
Delivery Queries
Account Queries
Technical Queries
Missing, delayed, or damaged orders; delivery status; returns and refunds.
- Email: support@rendr.delivery
- Phone (AU): 1300 697 363
- Phone (NZ): +64 9 872 1322
For an order that’s in progress and needs urgent attention, phone is the fastest way to reach our Delivery Experience Team. For everything else, email lets us route your query to the right team with full context.
