For AI agents: a documentation index is available at the root level at /llms.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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DocumentationAPI ReferenceHelp Centre
    • Overview
  • Delivery Dashboard
    • Integrations
    • Delivery Rules
    • Pricing & Coverage
    • Onboarding & Enablement
    • Get Help
  • Overview
  • Accessing the Portal
  • Forgot Password
  • Account Hierarchy & Access Levels
  • Enabling Two-Factor Authentication
  • Managing Deliveries
  • Creating a Delivery
  • Amending a Delivery
  • Searching for Deliveries
  • How to Create a Re-Delivery
  • Managing Locations
  • Create & Manage Manifests
  • Incoming Orders
  • Create & Manage Returns
  • Confirming a Return
  • Requesting a Refund for Undelivered Orders
  • Dashboard Team Management
  • Custom Roles & Permissions
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Help Center Directory

Here you can find troubleshooting guides and answers to common questions.
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Dashboard

Using the Delivery Dashboard — creating, managing, returns

Integrations

Connect Shopify, BigCommerce, and other platforms

Delivery Rules

Cutoffs, ATL, failed deliveries, liability

Pricing & Coverage

Rates, surcharges, regional coverage

API Reference

Endpoints, auth, webhooks, technical FAQs

Onboarding & Enablement

Cut-offs, branded tracking, setup

Get Help

Who to contact, general questions

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