Dashboard Team Management

Manage who can access your Rendr account, what they can do, and which stores they can operate
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The Team section in the Rendr Dashboard lets brand administrators manage who can access the account, what they can do, and which stores they can operate.

From here you can:

  • View all existing team members
  • Invite new members
  • Manage roles and permissions
  • Assign store access
  • Enable or enforce MFA
  • Update user status (active/inactive)

Accessing the Team Page

Navigate to Settings → Team. This page lists all users in your organisation, including their email, role, status (active/inactive), MFA status, and a More actions menu to edit each user — a central place for reviewing team access across all stores.

Inviting a New User

1

Open the invitation panel

Select Invite User.

2

Enter the user's email address

3

Select a role

The chosen role determines the available permissions — see Custom Roles & Permissions.

4

Assign store access

Choose All Stores or select specific stores.

5

Review permissions

Permissions are automatically pre-selected based on the chosen role.

6

Send the invitation

Select Send Invitation. The user will receive an email to set up their password and join your organisation.

Managing an Existing User

Select More actions → Manage User from the users list to open the user details panel. From here you can:

  • Update the user’s status (Active / Inactive)
  • Update their role
  • Adjust store access
  • Review or modify their permissions (where allowed)
  • View MFA status

Select Edit User to save your changes.

Store Access Controls

Each user can be granted:

  • All Stores – Full access to manage deliveries for every store
  • Specific Stores Only – Restrict the user to selected store locations

This allows granular control when managing multi-store or franchise networks. Store access affects delivery visibility, manifest creation, return delivery creation, and store-level updates (where allowed).

MFA (Multi-Factor Authentication)

The Team page displays the MFA status for each user:

  • Active – MFA is enabled
  • Not active – The user hasn’t yet configured MFA

See Enabling Two-Factor Authentication for setup steps.

User Status

  • Active – Can log in and perform actions
  • Inactive – Access is blocked but the user record is preserved

This is useful for managing seasonal staff or temporary accounts.

For further assistance, contact Rendr Support at support@rendr.delivery or reach out directly to your Account Manager.