Dashboard Team Management
The Team section in the Rendr Dashboard lets brand administrators manage who can access the account, what they can do, and which stores they can operate.
From here you can:
- View all existing team members
- Invite new members
- Manage roles and permissions
- Assign store access
- Enable or enforce MFA
- Update user status (active/inactive)
Accessing the Team Page
Navigate to Settings → Team. This page lists all users in your organisation, including their email, role, status (active/inactive), MFA status, and a More actions menu to edit each user — a central place for reviewing team access across all stores.
Inviting a New User
Managing an Existing User
Select More actions → Manage User from the users list to open the user details panel. From here you can:
- Update the user’s status (Active / Inactive)
- Update their role
- Adjust store access
- Review or modify their permissions (where allowed)
- View MFA status
Select Edit User to save your changes.
Store Access Controls
Each user can be granted:
- All Stores – Full access to manage deliveries for every store
- Specific Stores Only – Restrict the user to selected store locations
This allows granular control when managing multi-store or franchise networks. Store access affects delivery visibility, manifest creation, return delivery creation, and store-level updates (where allowed).
MFA (Multi-Factor Authentication)
The Team page displays the MFA status for each user:
- Active – MFA is enabled
- Not active – The user hasn’t yet configured MFA
See Enabling Two-Factor Authentication for setup steps.
User Status
- Active – Can log in and perform actions
- Inactive – Access is blocked but the user record is preserved
This is useful for managing seasonal staff or temporary accounts.
For further assistance, contact Rendr Support at support@rendr.delivery or reach out directly to your Account Manager.
