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# Dashboard Team Management

The Team section in the Rendr Dashboard lets brand administrators manage who can access the account, what they can do, and which stores they can operate.

From here you can:

* View all existing team members
* Invite new members
* Manage roles and permissions
* Assign store access
* Enable or enforce MFA
* Update user status (active/inactive)

## Accessing the Team Page

Navigate to **Settings → Team**. This page lists all users in your organisation, including their email, role, status (active/inactive), MFA status, and a **More actions** menu to edit each user — a central place for reviewing team access across all stores.

## Inviting a New User

#### Open the invitation panel

Select **Invite User**.

#### Enter the user's email address

#### Select a role

The chosen role determines the available permissions — see [Custom Roles & Permissions](/help-centre/delivery-dashboard/admin-configuration/custom-roles-permissions).

#### Assign store access

Choose **All Stores** or select specific stores.

#### Review permissions

Permissions are automatically pre-selected based on the chosen role.

#### Send the invitation

Select **Send Invitation**. The user will receive an email to set up their password and join your organisation.

## Managing an Existing User

Select **More actions → Manage User** from the users list to open the user details panel. From here you can:

* Update the user's status (Active / Inactive)
* Update their role
* Adjust store access
* Review or modify their permissions (where allowed)
* View MFA status

Select **Edit User** to save your changes.

## Store Access Controls

Each user can be granted:

* **All Stores** – Full access to manage deliveries for every store
* **Specific Stores Only** – Restrict the user to selected store locations

This allows granular control when managing multi-store or franchise networks. Store access affects delivery visibility, manifest creation, return delivery creation, and store-level updates (where allowed).

## MFA (Multi-Factor Authentication)

The Team page displays the MFA status for each user:

* **Active** – MFA is enabled
* **Not active** – The user hasn't yet configured MFA

See [Enabling Two-Factor Authentication](/help-centre/delivery-dashboard/getting-started/two-factor-authentication) for setup steps.

## User Status

* **Active** – Can log in and perform actions
* **Inactive** – Access is blocked but the user record is preserved

This is useful for managing seasonal staff or temporary accounts.

For further assistance, contact Rendr Support at [support@rendr.delivery](mailto:support@rendr.delivery) or reach out directly to your Account Manager.