Own Network

View as Markdown

The Own Network model allows merchants to fulfil deliveries using their own staff or internal courier network, managed through the Rendr platform. Purpose-built for store-based couriers and internal fleets.


How It Works

Deliveries are created via the standard Create Delivery endpoint with additional fields to assign a staff courier. Once assigned, the courier receives an SMS notification with job details and a link to accept the delivery via the Rendr Driver App.

  • Dispatch is controlled via Rendr
  • Driver assignment is managed internally by your team
  • Tracking events are generated through Rendr’s systems
  • SLA monitoring and operational oversight remain consistent with other fulfilment models

What You Get

  • No carrier dependency for local or same-day deliveries
  • Simple driver onboarding — staff log in via phone number verification, no app installation required
  • Unified tracking and reporting alongside your carrier network deliveries
  • Staff courier profiles are stored and reusable across future deliveries

When to Use This Model

Use Own Fleet for store-based couriers, internal last-mile teams, or any scenario where your own staff are performing deliveries. It is particularly effective for high-density local delivery areas where using an internal fleet is more cost-effective than a third-party carrier.

For API details and payload examples, see Own Network Deliveries.