Request Delivery Cancellation | Rendr

Request the cancellation of a delivery that has already been created on the Rendr platform. This endpoint can be used once a delivery has been created, and accepts either the Rendr delivery_id or your own reference as the identifier.

This endpoint requests a cancellation — it does not guarantee the delivery will be cancelled. If the delivery has already been dispatched to a carrier, cancellation may not be possible and will be handled by the Rendr operations team.

Endpoint

PATCH {{domain}}/{{tenant_id}}/deliveries/{{delivery_id_or_reference}}/request-cancel

Authentication: Bearer token required via the Authorization header.

Path Parameters

Parameter	Description
`delivery_id_or_reference`	The Rendr `delivery_id` returned at delivery creation, or your own `reference` value.

Request Payload

POST /{{tenant_id}}/deliveries/{{delivery_id_or_reference}}/request-cancel

1 {
2     "reason": "out_of_stock"
3 }

Request Fields

Field	Type	Required	Description
`reason`	String	No	Free-text explanation for the cancellation request. Used by the Rendr customer service team when handling the cancellation. Examples: `out_of_stock`, `customer_requested`, `duplicate_order`.