# Rendr | Documentation ## Instructions for AI Agents - For clean Markdown of any page, append `.md` to the page URL - For section-specific indexes, append `/llms.txt` to any section URL - For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.rendr.delivery/_mcp/server ## Docs - [Welcome to Rendr](https://docs.rendr.delivery/documentation/overview/welcome-to-rendr.md) - [Workflow Summary](https://docs.rendr.delivery/documentation/overview/workflow-summary.md) - [Environments](https://docs.rendr.delivery/documentation/getting-started/environments.md) - [Authentication](https://docs.rendr.delivery/documentation/getting-started/authentication.md) - [Making Your First Request](https://docs.rendr.delivery/documentation/getting-started/making-your-first-request.md) - [Error Handling](https://docs.rendr.delivery/documentation/getting-started/error-handling.md) - [Delivery Object](https://docs.rendr.delivery/documentation/key-concepts/how-deliveries-work/delivery-object.md) - [Delivery Types](https://docs.rendr.delivery/documentation/key-concepts/how-deliveries-work/delivery-types.md) - [Authority to Leave](https://docs.rendr.delivery/documentation/key-concepts/how-deliveries-work/authority-to-leave.md) - [Scheduled & Regulated Goods](https://docs.rendr.delivery/documentation/key-concepts/how-deliveries-work/scheduled-regulated-goods.md) - [Manifesting](https://docs.rendr.delivery/documentation/key-concepts/how-deliveries-work/manifesting.md) - [Labels](https://docs.rendr.delivery/documentation/key-concepts/how-deliveries-work/labels.md) - [Dangerous Goods](https://docs.rendr.delivery/documentation/key-concepts/how-deliveries-work/dangerous-goods.md) - [Rendr Carrier Network](https://docs.rendr.delivery/documentation/key-concepts/fulfilment-models/rendr-carrier-network.md) - [Own Network](https://docs.rendr.delivery/documentation/key-concepts/fulfilment-models/own-network.md) - [Store & Brand Structure](https://docs.rendr.delivery/documentation/key-concepts/stores-brands-structure.md) - [Status Lifecycle](https://docs.rendr.delivery/documentation/key-concepts/status-lifecycle.md) - [Notifications & Live Tracking](https://docs.rendr.delivery/documentation/key-concepts/notifications-live-tracking.md) - [Consolidation](https://docs.rendr.delivery/documentation/key-concepts/consolidation.md) - [Store Allocation](https://docs.rendr.delivery/documentation/key-concepts/store-allocation.md) - [Delivery Payment Links](https://docs.rendr.delivery/documentation/key-concepts/delivery-payment-links.md) - [Integration Support](https://docs.rendr.delivery/documentation/support/integration-support.md) - [Quote a Delivery](https://docs.rendr.delivery/api-reference/deliveries/quote-a-delivery.md) - [Create a Delivery](https://docs.rendr.delivery/api-reference/deliveries/create-a-delivery.md) - [Dangerous Goods](https://docs.rendr.delivery/api-reference/deliveries/dangerous-goods.md) - [Request vs Book](https://docs.rendr.delivery/api-reference/deliveries/request-vs-book.md) - [Product Types](https://docs.rendr.delivery/api-reference/deliveries/product-types.md) - [Create International Order](https://docs.rendr.delivery/api-reference/deliveries/create-international-order.md) - [Create Return Delivery](https://docs.rendr.delivery/api-reference/deliveries/create-return-delivery.md) - [Create Customer Pickup](https://docs.rendr.delivery/api-reference/deliveries/create-customer-pickup.md) - [Create Own Network Deliveries](https://docs.rendr.delivery/api-reference/deliveries/create-own-network-deliveries.md) - [Amend Delivery](https://docs.rendr.delivery/api-reference/deliveries/amend-delivery.md) - [View Delivery Label](https://docs.rendr.delivery/api-reference/deliveries/view-delivery-label.md) - [Request Delivery Cancellation](https://docs.rendr.delivery/api-reference/deliveries/request-delivery-cancellation.md) - [Create a Re-Delivery](https://docs.rendr.delivery/api-reference/deliveries/create-a-re-delivery.md) - [Rebook a Delivery](https://docs.rendr.delivery/api-reference/deliveries/rebook-a-delivery.md) - [Create Manifest](https://docs.rendr.delivery/api-reference/manifests/create-manifest.md) - [Get Manifest](https://docs.rendr.delivery/api-reference/manifests/get-manifest.md) - [Get Manifest Summary](https://docs.rendr.delivery/api-reference/manifests/get-manifest-summary.md) - [Availability API](https://docs.rendr.delivery/api-reference/store-allocation/availability-api.md) - [Allocation API](https://docs.rendr.delivery/api-reference/store-allocation/allocation-api.md) - [Quote API](https://docs.rendr.delivery/api-reference/store-allocation/quote-api.md) - [Get Delivery](https://docs.rendr.delivery/api-reference/tracking-statuses-webhooks/get-delivery.md) - [List Deliveries](https://docs.rendr.delivery/api-reference/tracking-statuses-webhooks/list-deliveries.md) - [Confirm Return](https://docs.rendr.delivery/api-reference/tracking-statuses-webhooks/confirm-return.md) - [Webhooks](https://docs.rendr.delivery/api-reference/tracking-statuses-webhooks/webhooks.md) - [Create Link](https://docs.rendr.delivery/api-reference/links/create-link.md) - [Help Center Directory](https://docs.rendr.delivery/help-centre/overview.md): Here you can find troubleshooting guides and answers to common questions. - [Accessing the Portal](https://docs.rendr.delivery/help-centre/delivery-dashboard/getting-started/accessing-the-portal.md): Log in to the Rendr Delivery Dashboard to manage your deliveries, locations, and account settings - [Forgot Password](https://docs.rendr.delivery/help-centre/delivery-dashboard/getting-started/forgot-password.md): Reset your Delivery Dashboard password if you're locked out of your account - [Account Hierarchy & Access Levels](https://docs.rendr.delivery/help-centre/delivery-dashboard/getting-started/account-hierarchy-access-levels.md): Understand how organisation, brand, and store-level access works in the Delivery Dashboard - [Enabling Two-Factor Authentication](https://docs.rendr.delivery/help-centre/delivery-dashboard/getting-started/enabling-two-factor-authentication.md): Secure your account with 2FA using an authenticator app - [Managing Deliveries](https://docs.rendr.delivery/help-centre/delivery-dashboard/managing-deliveries/managing-deliveries.md): View, track, and take action on deliveries from the Delivery Dashboard - [Creating a Delivery](https://docs.rendr.delivery/help-centre/delivery-dashboard/managing-deliveries/creating-a-delivery.md): Book a new delivery from the Delivery Dashboard - [Amending a Delivery](https://docs.rendr.delivery/help-centre/delivery-dashboard/managing-deliveries/amending-a-delivery.md): Update delivery, product, or parcel details before a delivery is booked - [Searching for Deliveries](https://docs.rendr.delivery/help-centre/delivery-dashboard/managing-deliveries/searching-for-deliveries.md): Use Quick Search to instantly locate deliveries and customers - [How to Create a Re-Delivery](https://docs.rendr.delivery/help-centre/delivery-dashboard/managing-deliveries/how-to-create-a-re-delivery.md): Create a new delivery attempt for an order that was returned or couldn't be completed - [Managing Locations](https://docs.rendr.delivery/help-centre/delivery-dashboard/locations-manifests/managing-locations.md): View, create, and manage your store locations in the Delivery Dashboard - [Create & Manage Manifests](https://docs.rendr.delivery/help-centre/delivery-dashboard/locations-manifests/create-manage-manifests.md): Manifest orders for carriers that require it, such as Australia Post - [Create & Manage Returns](https://docs.rendr.delivery/help-centre/delivery-dashboard/returns-refunds/create-manage-returns.md): Create, track, and manage return deliveries from the Delivery Dashboard - [Confirming a Return](https://docs.rendr.delivery/help-centre/delivery-dashboard/returns-refunds/confirming-a-return.md): Confirm a return and notify the customer when an order can't be delivered - [Requesting a Refund for Undelivered Orders](https://docs.rendr.delivery/help-centre/delivery-dashboard/returns-refunds/requesting-a-refund-for-undelivered-orders.md): Request a refund for a lost or damaged order - [Dashboard Team Management](https://docs.rendr.delivery/help-centre/delivery-dashboard/admin-configuration/dashboard-team-management.md): Manage who can access your Rendr account, what they can do, and which stores they can operate - [Custom Roles & Permissions](https://docs.rendr.delivery/help-centre/delivery-dashboard/admin-configuration/custom-roles-permissions.md): Understand the roles available to your team and what each one can access - [Configuring Order Cut-Off Times](https://docs.rendr.delivery/help-centre/merchant-onboarding-enablement/configuring-order-cut-off-times.md): How cut-off times work for Same Day and 3 Hour Delivery, and how to configure them - [Branded Tracking & Communication Setup](https://docs.rendr.delivery/help-centre/merchant-onboarding-enablement/branded-tracking-communication-setup.md): Set up the customer-facing tracking page and automated delivery notifications - [Customer-Facing FAQ Templates](https://docs.rendr.delivery/help-centre/merchant-onboarding-enablement/customer-facing-faq-templates.md): Sample FAQ copy to help customers understand your new delivery options - [Starshipit: Rendr as Carrier](https://docs.rendr.delivery/help-centre/integration-implementation/starshipit-rendr-as-carrier.md): A step-by-step guide to connecting Rendr delivery services to your Starshipit account - [Get Help](https://docs.rendr.delivery/help-centre/get-help.md): Contact Rendr's support teams for delivery, account, and technical queries