> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.rendr.delivery/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.rendr.delivery/_mcp/server.

# Forgot Password

If you've forgotten your Delivery Dashboard password, you can reset it from the portal login page.

#### Go to the login page

Navigate to [https://retailer.rendr.delivery/](https://retailer.rendr.delivery/). If you're already logged in, log out first.

#### Request a reset link

Enter your email address and select **Forgot password?**

![Reset Your Password screen with email field and Send link to email button](/_fern-img/2e33ae82e6bc599fc43d4b541dc62fceed7bf53d5ab278ffb9d06c25ff6f11b8.webp)

#### Check your email

You'll receive an email with a link to a screen where you can set a new password.

![Password reset email with Reset Your Password button](/_fern-img/3a0585476effc19243838e63f49d341ccd9756f0719cc235cec1ba3383572bac.webp)

#### Set a new password

Enter your new password and confirm the change. You'll receive a confirmation email once your password has been successfully updated, and you're all set to sign in.

> **Note**
>
> If you're having any issues, contact your Rendr account manager or email [support@rendr.delivery](mailto:support@rendr.delivery).