> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.rendr.delivery/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.rendr.delivery/_mcp/server.

# Accessing the Portal

The Delivery Dashboard is Rendr's merchant portal, where you can create and track deliveries, manage locations, and configure your account. This guide walks you through logging in for the first time.

#### Go to the portal

Navigate to [https://retailer.rendr.delivery/](https://retailer.rendr.delivery/) in your browser.

#### Enter your credentials

Enter the email address and password provided by Rendr, then select **Login**.

![Rendr portal login screen](https://fdr-prod-docs-files-public.s3.us-east-1.amazonaws.com/rendr.docs.buildwithfern.com/ac800b5e899d2ae701671ce6268e8a5ba94853d37b0f9c67876d3017bcb05079/assets/delivery-dashboard/accessing-the-portal-login.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA6KXJSKKNFOCF7G4B%2F20260920%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260920T151246Z&X-Amz-Expires=604800&X-Amz-Signature=0331f9408e15e885e6a5fc10cca297186cd7ff6c14c721e791309a5608a9720a&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

#### Reset your password (if needed)

If you've forgotten your password, select **Forgot password?** on the login screen to receive a reset link by email.

New to Rendr? Select **Get started now** on the login screen to create a merchant account.

If you don't have login credentials or are having trouble accessing the portal, contact your Rendr account manager or [submit a request](https://support.rendr.delivery/).